FAQs

Select an activity or attraction. Clicked the button to Check Availability and select a date. Only available dates will be highlighted - Some tours have multiple options that will appear here, eg, tour language, seating, public group or private tour, etc. Be sure to select the options relevant to you. You’ll then be prompted to select your desired starting time (if applicable) and the number of participants in your group. Then click ‘Continue’ - Fill in your personal information and payment details on the following page and click ‘Confirm booking’ - Once you submit your booking the reservation will be confirmed. In most cases booking is confirmed immediately after purchase or in the next few hours - unless indicated otherwise on the activity description. You’ll receive the ticket voucher via email. Please print your ticket (unless it’s a mobile voucher) and bring it to the meeting point stated on the ticket.

blue waves egypt is an online booking service but you can also book over the phone. Our Customer Care is available seven days a week via email or phone, from 8am to 10pm.

Many of our guided tours & trips include transportation to and from your hotel. Please check the ‘What’s included’ section of the product's page to check if this service is available.

Yes, we use an online payment system that is internationally recognized and entirely secure. It protects against fraud and unauthorized transactions by encrypting your payment information.

If you’re registered all of your purchase details can be viewed in the profile you created at registration. If you made a purchase as a guest, send an email to info@bluewavesegypt.com or call us on 00201142704555 and we’ll resend you the reservation confirmation. If the reservation requires a print-out voucher, you must reprint the voucher to access your activity.